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Shipping & Processing



 

Shipping Methods

  • Due to technical difficulties, we currently only offer USPS (U.S. Parcel Service) shipping method.
  • Priority Mail – Please allow 7-10 business days for delivery upon receipt of order.

Notes:

  • We do not ship outside of the U.S.
  • Orders placed after 2:00pm EST will be processed the next business day.
  • Orders cannot be shipped to multiple mailing addresses.
  • All UPS shipping methods must have a street address (P.O. Box addresses are not accepted).
  • UPS Ground is used for shipments to commercial addresses. UPS Ground delivers Monday through Friday.
  • Next Day shipments will arrive the next business day. No Saturday or Sunday deliveries.
  • 2nd Day shipments will arrive in two business days after processing. No Saturday deliveries.
  • AK, HI,PR, Guam and US VI addresses:  Please allow 7-10 business days for delivery upon receipt of order.
  • Maryland, Tennessee and North Carolina: Sales Tax will be applied to your order.
 

If you have any other questions about your returns, exchanges, credits and existing order, please contact us at
1-800-803-6695 or consumer.service@twiningsusa.com.