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Unsolicited Idea Policy

Thank you for your interest in submitting an idea or suggestion to Twinings. Although we appreciate hearing from our customers and welcome your feedback about your experiences with our products, Twinings cannot review, consider, or accept any unsolicited ideas for our existing products or new products, including, but not limited to, ideas for formulas or formula modifications, new products or strategies for existing products, advertising, or promotions (“Submissions”). We have adopted this policy to avoid the potential for misunderstandings and/or disputes particularly with respect to intellectual property ownership.

However, if you still choose to send us unsolicited idea(s) despite this policy, you agree that the following terms shall apply, regardless of any contrary language contained in a Submission:
  • All Submissions, along with related intellectual property, are non-confidential and non-proprietary.
  • Your Submission may be used for any purpose and in any way without compensation to you or any third party.
  • Twinings has no obligation with respect to your Submission, including, but not limited to, reviewing, acknowledging, or returning any materials related to your Submission.
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