Contact Us
It's our aim to provide you with an excellent customer experience. Please use the faq page to find answers to any queries you have. If you can't find what you're looking for, please do not hesitate to contact us.
We aim to answer all inquiries sent via the contact form within 2 working days. If your inquiry is in relation to the cancellation or amendment of an order, please contact us by telephone to ensure this is carried out before your order is dispatched.
If you are reaching out to share an idea that you have, please first refer to our unsolicited idea policy.
Phone
1.800.803.6695 - between the hours of 8am and 4pm (Mon-Fri) EST
Mail
Twinings North America, Inc.
Consumer Service
2812 Twining Road
Greensboro, NC 27406 USA
For General Inquires:
consumer.service@twiningsusa.com
For Business Inquires:
b2b-support@twiningsusa.com