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Welcome to the New

Welcome to the New

Welcome to the new Twinings website. We have relaunched the site to be more tea shopper and enthusiast-friendly, while maintaining all of the previous functionality. A few notes about the new site:

  • Navigation should be familiar- it somewhat mirrors the old site. Note that there are new filtering capabilities once you land on a collection page. For example, want to find a black tea that is also organic? Click on the "Organic" filter button and you will just see those blends. 
  • For those who have previous accounts, you will have to create a new account.  To do so:
    • Click "Log In" at the top right of the homepage
    • Click "Create Account"
    • Enter your name, the email address you used with your last rewards account, and a password
    • An activation confirmation email will be sent to the email address you provided
  • Rewards points should carry over to your new account and are linked to the email address you used to create your previous account.
  • Gift cards for the old site can be used with the new site and account balances should have carried over.

Should you encounter any issues with the site, please visit our Frequently Asked Questions page. If the answer to your question isn't there, feel free to contact us.

Enjoy the new site!

-Twinings USA

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